HR- og lønnsystemet OCS HR har et solid fotfeste i maritim sektor i det norske markedet. Nå lanserer Mintra Group OCS HR også som en skytjeneste (SaaS – Software as a Service). Det gir kundene mange nye fordeler, men er også et viktig strategisk grep for å kunne tilby løsningen internasjonalt og til andre bransjer, særlig olje- og gassektoren hvor OCS HR allerede er tatt i bruk av enkelte aktører.
– Det er velkjent at det både i olje og gass og maritim sektor er et sterkt fokus på effektivisering, produktivitet og kostnadsbesparelser. Som leverandør til disse bransjene tilbyr vi løsninger som bidrar til at kundene våre kan effektivisere, redusere kostnader og bli mer produktive. Å gi kundene mulighetene til å ta i bruk OCS HR som skytjeneste svarer opp bransjens økte behov for effektivisering og kostnadsreduksjon. Kundene ønsker også i økende grad standardiserte løsninger som er enkle å tilpasse og ta i bruk, sier VP Sales og Marketing, Geir Kalleberg i Mintra Group.
Mintra Group har levert den skybaserte e-læringløsningen, Trainingportal, til olje- og gassindustrien i mange år allerede. I 2016 kjøpte Mintra Group programvareselskapet OCS HR – og ble dermed en komplett HR-, lønn- og opplæringsleverandør. Erfaringene fra Trainingportal er nå brukt i utviklingen av OCS HR som skytjeneste. Løsningen leveres sammen med store, globale aktører som Amazon og Rackspace.
Automatiserer komplekse HR-prosesser
Med OCS HR kan kundene effektivt automatisere komplekse HR-prosesser som for eksempel lønn for ulike lands skattesystemer, kompetansestyring og mannskapsrotasjon, og dermed spare tid og kostnader.
– Gjennom å ta i bruk OCS HR som en skytjeneste får man i tillegg gevinster som enklere vedlikehold, umiddelbar tilgjengelighet, garantert oppetid og ikke minst bedre kostnadseffektivt fordi man betaler per bruker per måned, sier Kalleberg.
– Applikasjoner i en nettsky er tilgjengelig for ansatte uavhengig av hvor de befinner seg. De har derfor alltid tilgang til sanntidsdata og de ansatte kan jobbe fra flere ulike plattformer. Dette muliggjør samarbeid mellom kolleger på tvers av tid og lokasjon, noe som kan redusere responstiden til markedet, og forbedre utvikling og kundeservice, sier Kalleberg.
Mintra Group ser også at etterspørselen etter skytjenester øker hos kundene grunnet nye regler for personvern (GDPR), behov for fleksible og skalerbare løsninger som følge av fusjoner, oppkjøp, samt rendyrking av virksomheten rundt kjernevirksomheten.
Internasjonal ekspansjon
Ett av målene for Mintra Group ved å kjøpe OCS HR i 2016 var å kunne tilby en komplette HR-, lønn- og opplæringsportefølje til sine kunder. Så langt har hovedtyngden av Mintra Groups marked vært på norsk og britisk sokkel i Nordsjøen. I fjor åpnet selskapet kontorer i Dubai og Singapore og selskapet satser tungt på å nå ut til nye markeder globalt.
– OCS HR har allerede mange globale kunder, men ved også å tilby dette som en skytjeneste gjør vi det enda enklere å få tatt i bruk uavhengig av lokasjon, og slikt sett bidrar dette til å styrke vår internasjonale satsning, sier Kalleberg.
OCS HR som skytjeneste lanseres nå, og vil være klar til å ta i bruk av kundene i august.
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– Lemminkäinen’s top priority is safety. Working with Mintra Group and implementing Trainingportal as our Competence Management System (CMS) helps us increase awareness, build a safety culture and get every employee home safe and sound every day, says Thomas Holmsen, HSE and Quality Manager for Lemminkäinen in Norway.
Thomas Holmsen and his team are responsible for almost 600 employees during a year, on more than 30 sites around Norway. Most of them are full time employees, but a considerable number are hired from project to project, often based on skills and training rather than formal education. Some of them use a computer every day, other live without a PC onsite when working away from home.
Managing classroom courses and training for this group and making sure everyone received the required training and competency used to be a complex puzzle. The consequences of missing out on just one person could be fatal at worst.
– I was constantly worried about not being compliant with contract demands, internal rules, government regulations and laws. And I spent a lot of time making sure that we were. Gradually, I realized, that something had to be done, Holmsen says.
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More partner than product
Holmsen’s background, managing an eLearning- and CMS-solution for a previous employer, made him very much aware of what Lemminkäinen was looking for when inviting eight suppliers to bid for a contract that would cover their needs.
Working on the tarmac at Sola Airport, Stavanger
– From all providers we invited to the bidding we expected basic functionality, like an eLearning Portal with an existing course catalogue, a trustworthy system for managing courses and participants and easy-to-use interface to enable employees to complete the courses feeling empowered and good about themselves. But it is important not to forget the human factor. The mix of experience, product knowledge and personality often represents the difference between a product supplier and a trusted advisor.
– During negotiations we started calling the Mintra Group-team “The Good Girls” – meant as a huge compliment. They were always prepared, they knew Trainingportal and the Competence Management solution like the back of their hand, they very quickly understood our needs – and were able to establish a relation that made us feel reassured.
– In addition, knowing that other third party eLearning-suppliers had chosen Trainingportal as their preferred platform for delivering courses, the choice really was not that hard.
– Last, but not least, Holmsen continues, – we saw early on that the combination of Mintra Group experience and the Competence Management System, would be a power tool in Lemminkäinen’s work when documenting and managing our own competence and knowledge. Working with Mintra Group, we would be able to develop the structure and principles for information maintenance, that will save us time and money when a potential customer, in a bidding process, asks of us to document our employees’ formal background, practical experience, courses taken and “on the job”-training. We need to know what we know. And now we do.
Constructing a safety culture with Mintra Group and Trainingportal
– Even though we had huge expectations after signing the contract, we were well aware that a lot could go wrong. Our first eLearning-project with Mintra Group was an HSE course, mandatory for all employees, and another for our subcontractors. A large group of people, both office workers and onsite personnel, some with digital experience, some without, had to complete this basic training.
– Working with Mintra Group in developing the course was the first success. It was a process between two equal partners, where we both brought valuable knowledge and experience to the table and collaborated to make the best HSE-training possible, tailored to meet our needs and the target group’s abilities.
– In retrospect, it is safe to say that both the course itself and our employees and subcontractors completing it, is the second success in this relationship. I receive a report every evening on how many has completed one or several courses in Trainingportal. So far, 90 percent of those for whom the HSE training is mandatory have completed it.
Thomas Holmsen, HSE and Quality Manager for Lemminkäinen in Norway.
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Grunnet innhold av internasjonal interesse følger resten av artikkelen på engelsk
– Lemminkäinen’s top priority is safety. Working with Mintra Group and implementing Trainingportal as our Competence Management System (CMS) helps us increase awareness, build a safety culture and get every employee home safe and sound every day, says Thomas Holmsen, HSE and Quality Manager for Lemminkäinen in Norway.
Thomas Holmsen and his team are responsible for almost 600 employees during a year, on more than 30 sites around Norway. Most of them are full time employees, but a considerable number are hired from project to project, often based on skills and training rather than formal education. Some of them use a computer every day, other live without a PC onsite when working away from home.
Managing classroom courses and training for this group and making sure everyone received the required training and competency used to be a complex puzzle. The consequences of missing out on just one person could be fatal at worst.
– I was constantly worried about not being compliant with contract demands, internal rules, government regulations and laws. And I spent a lot of time making sure that we were. Gradually, I realized, that something had to be done, Holmsen says.
Bli oppdatert! Meld deg på vårt nyhetsbrev her
More partner than product
Holmsen’s background, managing an eLearning- and CMS-solution for a previous employer, made him very much aware of what Lemminkäinen was looking for when inviting eight suppliers to bid for a contract that would cover their needs.
Working on the tarmac at Sola Airport, Stavanger
– From all providers we invited to the bidding we expected basic functionality, like an eLearning Portal with an existing course catalogue, a trustworthy system for managing courses and participants and easy-to-use interface to enable employees to complete the courses feeling empowered and good about themselves. But it is important not to forget the human factor. The mix of experience, product knowledge and personality often represents the difference between a product supplier and a trusted advisor.
– During negotiations we started calling the Mintra Group-team “The Good Girls” – meant as a huge compliment. They were always prepared, they knew Trainingportal and the Competence Management solution like the back of their hand, they very quickly understood our needs – and were able to establish a relation that made us feel reassured.
– In addition, knowing that other third party eLearning-suppliers had chosen Trainingportal as their preferred platform for delivering courses, the choice really was not that hard.
– Last, but not least, Holmsen continues, – we saw early on that the combination of Mintra Group experience and the Competence Management System, would be a power tool in Lemminkäinen’s work when documenting and managing our own competence and knowledge. Working with Mintra Group, we would be able to develop the structure and principles for information maintenance, that will save us time and money when a potential customer, in a bidding process, asks of us to document our employees’ formal background, practical experience, courses taken and “on the job”-training. We need to know what we know. And now we do.
Constructing a safety culture with Mintra Group and Trainingportal
– Even though we had huge expectations after signing the contract, we were well aware that a lot could go wrong. Our first eLearning-project with Mintra Group was an HSE course, mandatory for all employees, and another for our subcontractors. A large group of people, both office workers and onsite personnel, some with digital experience, some without, had to complete this basic training.
– Working with Mintra Group in developing the course was the first success. It was a process between two equal partners, where we both brought valuable knowledge and experience to the table and collaborated to make the best HSE-training possible, tailored to meet our needs and the target group’s abilities.
– In retrospect, it is safe to say that both the course itself and our employees and subcontractors completing it, is the second success in this relationship. I receive a report every evening on how many has completed one or several courses in Trainingportal. So far, 90 percent of those for whom the HSE training is mandatory have completed it.
Thomas Holmsen, HSE and Quality Manager for Lemminkäinen in Norway.
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Grunnet innhold av internasjonal interesse følger resten av artikkelen på engelsk
HANDLING THE COMPLEXITY OF CREW AND COMPETENCE
– The offshore industry have evolved into a complex, global and competence-demanding business. A reliable tool for keeping track of crew and competence is crucial to DOF’s success in maintaining our high standards for HSE, safety and the quality of our services , says Tor Skeie, CEO of DOF Group-owned Marin IT.
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DOF Group’s offices at Storebø in Austevoll in Norway is where the adventure that has been called «the ultimate success in fish and ships» began more than 30 years ago. Founded in 1981 with the aim to be a leading participant in the growing North Sea offshore industry, DOF’s business concept was based on a long term strategy to provide a modern fleet of offshore vessels to engage on long-term contract.
Three decades later, DOF operates with offices and vessels all over the world and is part of the LACO-group, which also includes one of the world’s largest seafood companies.
– But although our services have grown more complex, diversified and global, our vison remains the same: To be a world class integrated offshore company and to deliver marine services and subsea solutions responsibly – always balancing risk and opportunities in a sustainable way, Tor Skeie says.
All in one
DOF implemented its first OCS HR-solution in 2004, and Skeie first got to know the solution when he started at Marin IT in 2009, serving all the IT-needs of DOF. The system has since then developed together with the client. – It is safe to say that our relationship with Mintra Group has evolved into a partnership rather than a traditional client-customer relationship, Skeie says.
– It is a demanding task to keep global track of crew and competence, with information that always needs to be up-to-date both onshore and offshore. We therefore need a solution where information, if possible, is entered only once, where changes in crew and operations are available when needed and with the necessary integration, so that for example the hotel management systems that are used onboard runs efficiently.
– It needs to have a variety of functionalities: everything from tracking hours, expenses and salary for crews of different nationalities to the information and data that we hand over to the authorities when entering a new country at sea – plus to provide an overview and planning tool for our crew coordinators when manning the ships, Skeie explains.
A development partnership
– When we expanded our operation in Brazil some years ago we experienced that we had outgrown our local IT-solution. To maintain controlled growth we decided to implement the OCS HR-platform both onshore and offshore. Because of special requirements when reporting numbers to the Brazilian authorities, some adjustments and integrations had to be done. But overall we found that having as many of our companies within the same system as possible, gave us a bird’s eye view of our operations that otherwise would have been hard to obtain, Skeie says.
Together with OCS, now part of Mintra Group, Marine IT, Norskan (in Brazil) and DOF Management have been working together to further develop OCS HR, adding functionality and modelling new processes embedded in the software. The next step is to merge the two databases from Norskan and DOF Management, and organize even more crew- and competence-data in the same system.
– We complement each other as development partners, always finding new ways to work together. In fact, we get on so well that one of my crew started working for Mintra Group after the project was finished. Having a former colleague, who knows our operations inside out, working for a supplier is no disadvantage, Tor Skeie, CEO of DOF-owned Marin IT, smiles.
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I dag lanserte Mintra Group sin nye nettside – www.mintragroup.com. Hensikten er å etablere én brukerorientert og informativ nettside for de tre sammenslåtte websidene Mintra Trainingportal Norge, Mintra UK og OCS Onsoft Computing System med en felles, visuell profil. Mintra Group satser internasjonalt, og det er derfor også viktig at siden fungerer godt utover selskapets hjemmeområder.
– På nettsiden finner du suksesshistorier, hva kunder har slitt med og hvordan vi har løst det, i tillegg til trender innen for det vi jobber med og undersøkelser som vil være relevant for en del kunder, forteller salgsdirektør Geir Kalleberg i Mintra Group. Og legger til at ledere og beslutningstakere som jobber innenfor HR, HMS, opplæring og kompetanseheving vil finne svært nyttig informasjon på siden.
Gode digitale løsninger er viktige for Mintra Group som gjennom sin Trainingportal registrerer et påbegynt kurs i minuttet, noe som tilsvarer en halv million kursregistreringer i året.
